Terms of service

Terms of Service

Last updated: August 2026

Welcome to Chanced & Chosen. By accessing or purchasing from our website at chancedandchosen.ca, you agree to the following terms.

1. General These Terms of Service apply to all users of the site, including browsers, customers, and merchants. Please read them carefully before placing an order.

2. Products All items sold by Chanced & Chosen are secondhand and many are pre-owned. We make every effort to accurately describe and photograph each item, including any notable wear or imperfections. By purchasing, you acknowledge and accept the nature of secondhand goods.

3. Pricing All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error has occurred.

4. Payment We accept all major credit cards and other payment methods available at checkout. Payment must be received in full before an order is processed.

5. Shipping Please refer to our Shipping Policy for full details on processing times, rates, and carriers.

6. Returns & Exchanges Please refer to our Return & Refund Policy for full details on eligibility and how to initiate a return.

7. Intellectual Property All content on this site — including photos, copy, and branding — is the property of Chanced & Chosen and may not be copied or reproduced without written permission.

8. Limitation of Liability Chanced & Chosen is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the value of the order in question.

9. Privacy Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these terms by reference.

10. Governing Law These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

11. Changes to Terms We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

Contact Questions? Reach us at hello@chancedandchosen.ca